New Yorker reporter Charles Duhigg is out to help you and me become better communicators. In fact, he has uncovered some wisdom that will help us be “super communicators” – people who know how to recognize what kind of conversation they are in and then are capable of using the right skills for making …
A phrase I keep hearing over and over lately was made prominent by author Brené Brown: clear is kind; unclear is unkind. The context for the phrase is leadership and the tendency to avoid tough conversation, “including giving honest, productive feedback.” Brown pinpoints that a culture of being “nice and polite” provides cover for …
In one of our coach training classes (CAM 505 The Language of Coaching), we talk about helping clients make distinctions. That is, helping a client clarify between two related, but not synonymous, words or phrases. Making a distinction unclouds confusion and often brings fresh and invigorating freedom. For example, a common distinction involves the …
As professional coaches, we are familiar with limiting beliefs – those assumptions, perceptions, thoughts, and attitudes that hold people back. We see the impact of such beliefs with our clients on a regular basis and in a variety of forms: A business owner believes her worth is found in her professional success. A salesman …
