One of my favorite jokes is one you’ve probably heard.  It’s about a guy who’s looking for his car keys late at night along the highway.  When a friend comes by to help and asks him where he dropped the keys, the guy points 10 yards away and says, “Over there in the bushes.” 

  In the 1970s, managers began to realize that workers needed to be able to think more deeply about their work. Prior to this time, most jobs demanded that employees worked uniformly, repeating the same tasks over and over. As technology blossomed, managers observed that employees needed to make decisions throughout the day. They needed

  A good observation can create more awareness than the best question. Too many questions can create a monologue from the client. When you begin making observations as you coach, you truly enter the dialogue. Great coaching is a conversation where both the coach and the client bring something to the table. While I still

Change is a complex process that often requires preparation and managing resistance. In a blog post written exclusively for CAM, Kayla Kerner, a Certified Leadership Coach (CLC), provides a valuable framework for successful change management in various areas of our lives, including leadership. From Kayla: I recently updated the trashcan in my kitchen from a

  Most of my clients navigate difficult leadership waters. They face strong opposing opinions, often accompanied by strong emotions such as anger or shame. Within a culture and an economy of constant change, they cannot be confident of the right organizational direction. Stress builds, joy flees, self-worth lowers, and confidence wanes. They easily become bitter