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If you read our blog, attend our webinars, listen to our podcast or take our training classes, you’ve probably heard us say “coach the person, not the problem” plenty of times. We say that a lot because that’s one of (if not THE) big distinctions between beginner-level coaching and professional-level coaching.

When you’re first learning to coach, we all learn that a good coach can coach a client on pretty much any topic. The norm in coach training is that the coach will start the conversation with, “What would you like to talk about?” and then the client could come back with any variety of issues:

Coaches dread hearing these three words from their client: “I don’t know.” It is the anthem of the client who is stuck. The words are often accompanied by a heavy wet blanket feeling that expresses the client’s low worth. Here are five good responses for the coach when they hear these painful words.

A few weeks ago one of our coaching students asked a very good question: “What are the books every coach really needs to read?” Now let’s face it, you’re not going to become a fantastic coach merely by reading about coaching. That said, you’re also not going to become a fantastic coach if you never

My opening coaching question has changed. I used to ask: “What would you like to talk about today?” Now I ask: “What would you like to work on today?” It may seem like a subtle shift. The word “talk” is replaced by the word “work.” Yet it is anything but subtle. It defines the nature

Coaches are communicators. We specialize in effective communication in order to draw out what’s inside our client’s head, straighten out their tangled thought noodles, and clarify the fuzzy pictures of what’s possible. And one of the most effective ways to communicate well is the use of metaphors – a figure of speech that describes an
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We’ve categorized our posts so you can learn more about specific areas of coaching.
Coaching Skills Just Beyond the Basics
Competencies That Create Awareness
Concepts That Create Distinctions
The Basics of Starting a Coaching Practice